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Purchasing & support information

If you decide that coagulation point of care testing is right for you, or that your patients may benefit from self-testing, we are committed to help. Our friendly customer support staff will be able to guide you and help you with your questions, including how to purchase a CoaguChek device and provide technical support.

Select your country to find your local CoaguChek® support contact.

Africa

RoDiagnostics Egypt for trading S.A.E
Galleria 40 - West tower - 4th floor, 
26th July Street, El Sheikh Zayed, 6th of October
12568 Gizah - Egypt 
Phone: +2 02 38543310

Roche Products(Pty)Ltd
90 Bekker Road
Vorna Valley
Midrand
South Africa 

Contact Support: +27 11 504 4600

Asia

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                              + 971 (0) 4 8169001

Roche Diagnostics (Shanghai) Limited
Contact Address: 8/F, Building 2, The Hub,
No.900, Shen Chang Road
Shanghai, 200335
P.R.China

 

Customer Support: +86 400 820 8864
or                             +86 800 820 8864

 

Roche Diagnostics (Hong Kong) Limited
Level 17, Tower 1, Metroplaza,
223 Hing Fong Road, Kwai Chung
New Territories
Hong Kong

Customer Support: +852 2481 3387

Roche Diagnostics India Private Limited
Cardinal Gracious Road
501 & 601 B Silver Utopia
Chakala, Andheri
Mumbai 400 069
India


Customer Support: +91 22 6697 4900
Fax: +91 22 6697 4921  

Gamidor Diagnostics Ltd.
32 Shacham St. Petach Tikva
Israel

Customer Support: 1800-071-018
or 03-9277285

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics (M) Sdn. Bhd.
B-20-1, Level 20, The Ascent, Paradigm
No. 1, Jalan SS7/26A, Kelana Jaya
47301 Petaling Jaya, Selangor
Malaysia

Customer Support: +603 7967 2388

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Philippines, Inc. (Diagnostics Division) 

16th Floor, One World Place, 32nd St, Bonifacio Global City 

1634 Taguig City

Philippines 

 

Customer Support: +63 2 718 7555

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Asia Pacific Pte Ltd
8 Kallang Avenue
#11-01/09 Aperia Tower 1
Singapore 339509

Customer Support: +65 62727500

Roche Diagnostics Korea Co., Ltd
Daechi-dong
Gangnam-gu, Seoul
Korea

Customer Support: +82 2 5503300

Roche Diagnostics Ltd., Taiwan
10th Floor, No. 2, Section 3, MinQuan East Road
Zhongshan District, Taipei City 104
Taiwan

Customer Support: (02) 2183 6688

Roche Diagnostics (Thailand) Ltd.
Rasa Tower 555 Phaholyothin Rd.,
Chatuchak, Bangkok 10900
Thailand

Customer Support: +66 (0) 2791 2234

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Europe

Roche Diagnostics GmbH
Professional Diagnostics
Engelhorngasse 3
1210 Wien

Customer Support: +43 1 277 87 455

Roche Diagnostics Belgium sa/nv
Schaarbeeklei 198
1800 Vilvoorde
Belgium

Customer Support: +32 2 247 45 60
Order directly: +32 2 247 47 03

Roche s.r.o.
Dukelských hrdinů 52
170 00 Praha 7
Czech Republic

Customer Support: +420 220 382 500

Roche d.o.o.
Ulica grada Vukovara 269a
10000 Zagreb
Croatia

Customer Support: +385 1 4628382

Roche A/S
Industriholmen 59
2650 Hvidovre-Copenhagen
Denmark

Customer Support: +45 36 399898

Roche Diagnostics Oy
P.O.B 160
Klovinpellontie 3
02181 Espoo
Finland

Customer Support: + 358 10 554 511

Roche Diagnostics
2 avenue du Vercors
BP 59
38242 Meylan Cedex
France

Customer Support: + 33 4 76 76 31 00

Roche Diagnostics Deutschland GmbH
Sandhofer Straße 116
D-68305 Mannheim
Germany

Customer Support: 0800 0800-855

Roche Diagnostics (Hellas) S.A.
18-20, Amarousiou - Chalandriou Str.
151 25, Marousi, Greece

Roche Diagnostics Hungary
2040 Budaörs Edison u.1.
Hungary

Customer Support: +36 23 446 871
Order directly: + 36 23 446 777

Roche Diagnostics Ltd.
Charles Avenue
Burgess Hill, West Sussex, RH15 9RY
United Kingdom

Customer Support: 1800 992 868

Roche Diagnostics S.p.A.
Via G.B. Stucchi 110
Monza (MB), 20900
Italy

Customer Support: + 39 800 610 619
Order directly: +39 800 620621

Roche Diagnostics Nederland BV
Transistorstraat 41
1322 CK Almere
The Netherlands

Customer Support: 0800 223 5788

Roche Diagnostics Norge A/S
Brynsengfaret 6 B
Oslo, 0667
Norway

Customer Support: +47 23 37 33 00

Roche Diagnostics Polska Sp. z o.o.
Wybrzeze Gdynskie 6B
Warszawa, 01-531
Poland

Customer Support: +48 22 481 5555

Roche Romania SRL
Diagnostics Division
68-72 Polona Street
Building Polona 68 Business Center, 3rd floor, 1st District
010505 Bucharest

Customer Support: +40 372 177 930

Roche Diagnostics Russia LLC
ООО "Рош Диагностика Рус"
ул. Летниковская, д.2, с.2,
Бизнес центр "Вивальди Плаза"
Москва, 115114
Российская Федерация

Customer Support: 8-800-100-19-68

Roche Slovensko, s.r.o.
Diagnostics Division
Lazaretská 12
811 08 Bratislava

Customer Support: +421 2 5710 3694

Roche farmacevtska družba d.o.o.
Vodovodna cesta 109
SI-1000 Ljubljana
Slovenia

Order directly: +386 1 56 80 279
Customer Support: +386 1 56 80 260 

Roche Diagnostics SL
Avda. de la Generalitat 171-173
ES-08174 San Cugat del Vallés (Barcelona)
Spain

Customer Support: +34 902 433 333

Roche Diagnostics Scandinavia AB
Karlsbodavägen 30
Bromma, 16126
Sweden

Customer Support: +46 20 456500

Roche Diagnostics (Schweiz) AG
Industriestrasse 7
Rotkreuz (ZG), 6343
Switzerland

Customer Support: 0800 80 66 80
Order directly: +41 41 799 6100

Roche Diagnostics Turkey A.Ş.
Esentepe Mah. Kırgülü Sok. No.4
Şişli 34394 İstanbul
Turkey

Customer Support: +90 800 211 36 36

Roche Diagnostics Ltd.
Charles Avenue
Burgess Hill, West Sussex, RH15 9RY
United Kingdom

Customer Support: 0808 100 7666

Oceania

Roche Diagnostics Australia Pty Ltd
2 Julius Avenue
North Ryde, NSW 2113
Australia

Customer Support: 1800 802 409 
Technical Support: 1 800 645 619

Roche Diagnostics NZ Ltd
15 Rakino Way
Mt Wellington
Auckland

Customer Support: + 64 508 695 433

North America

Coagulation Info-Line
Roche Diagnostics Canada
201, boul. Armand-Frappier
Laval (Quebec) H7V 4A2
Canada

Customer Support: +1 877 426 2482

Customer Support: 1-800-779-7616

South America

Roche Diagnóstica Brasil Ltda.
Av. Engenheiro Billings, 1729, prédio 38
São Paulo, SP, 05321-010
Brazil

Customer Support: +55 0800 772 0295

 

Abbreviations

INR: International Normalized Ratio