ai-digital-patient

Reflections on the impact of AI on the patient journey

Healthcare leaders share insights on where AI is making an impact and its challenges across the digital patient journey in 2025.

At the Reuters Digital Health 2025 conference in Nashville, Healthcare Transformers conducted an interactive session with 36 C-suite and upper management leaders in healthcare. The session was designed to create an opportunity for participants to think more deeply about AI’s impact on the healthcare landscape and collect data on their perceptions of AI’s impact on the patient journey.

In this special report, we provide an in-depth analysis of the conversations and activities that took place during the session. We unpack their perspectives on how AI is currently reshaping the digital patient journey within healthcare systems, and we document the particular challenges that healthcare leaders face in adopting new technologies.

This white paper aims to answer:

  • How do healthcare leaders perceive the current impact of AI on healthcare?
  • What are the AI applications that healthcare leaders are adopting, and what are the impacts of their use?
  • What kinds of AI applications are healthcare systems struggling to implement and adopt?

Download the free white paper: What healthcare leaders said about AI at Reuters Digital Health 2025

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