Contact Us

Service & Support

Submit support requests online with our Case Management service in Roche Dialog.

Complaint reporting

To report a complaint or adverse event, please contact the Roche Local Safety Unit for your country.

Careers

Every day, our work impacts the lives of millions of patients all around the world. Visit the FAQs page. 

Sales and product inquires

Roche Diagnostics operates in over 100 countries worldwide. Below you will find a list of local offices that can help you with your sales inquires. 

Form Successfully Submitted!
Thank you for your submission!
text

This page is provided as a contact service and does not replace the advice of a physician. Roche cannot respond to questions about general medical information or questions regarding your personal medical condition. Medications and diagnostics products can not be directly ordered through this website. Please note that we do not respond to form letters or e-mail campaigns. Please do not use this form to report complaints or adverse events or to ask any questions regarding medical products.  To report a complaint or adverse event, please contact the Roche Local Safety Unit for your country.

Roche Diagnostics in your country
A

A

Address:

 

Productos Roche S.A. Quimica e Industrial
Rawson 3150
Ricardo Rojas
B1610BAL Buenos Aires
Argentina

 

Phone: +54 11 512 98 520

 

Website: Argentina

 

Address:

 

Roche Diagnostics Australia Pty. Limited
2 Julius Ave
North Ryde NSW 2113
Australia

 

Phone: +61 2 9860 2222

Fax: +61 2 9860 2111

 

Website: Australia

 

Address:

 

Roche Diagnostics GmbH
Engelhorngasse 3
1211 Vienna
Austria

 

Phone: +43 1 277 87 0

Fax: +43 1 277 87 12

 

Website: Austria

 

B

B

Address:

 

Roche Diagnostics Belgium NV
Berkenlaan 8a
1831 Diegem
Belgium

 

Phone: +32 2 247 47 47

Fax: +32 2 247 46 80

 

Website: Belgium

 

Address:

 

General Medial WLL
International Agencies Co. Ltd.
P.O. Box 56, Mina Salman Industrial Area
Manama
Bahrain

 

Address:

 

Roche Diagnostica Brasil Ltda.
Avenida Engenheiro Billings 1729
Building 38 Jaguaré
Sao Paulo 05321-900
Brazil

 

Phone: +55 11 3719 4566

Fax: +55 11 3719 4981

 

Website: Brazil

 

C

C

Address:

 

Roche Diagnostics Canada
201 Boulevard Armand-Frappier
Laval, Quebec
C H7V 4A2
Canada

 

Phone: +1 450 686 7050; +1 800 361 2070

Fax: +1 450 686 7009

 

Website: Canada

 

Address:

 

Roche Chile Limitada
Avenida Cerro El Plomo 5630
12th floor Las Condes
7550000 Santiago de Chile
Chile

 

Phone: +56 2 441 3241

 

Address:

 

Roche Diagnostics (Shanghai) Ltd.
900 Shen Chang Road
8/F, Building 2, The Hub
Shanghai 200335
China

 

Phone: +86 21 3397 1000

Fax: +86 21 3397 1888

 

Website: China

 

Address:

 

Productos Roche S.A.
Carrera 44 20-21
12th floor Las Condes
Santa Fe
Bogota, D.C.
Colombia

 

Phone: +57 1 417 8860

 

Website: Colombia

 

Address:

 

Roche d.o.o ODG Diagnostics
Ulica grada Vukovara 269a
10 000 Zagreb
Croatia

 

Phone: +385 1 472 2333

Fax: +385 1 472 2300

 

Address:

 

ROCHE s.r.o.
Diagnostics Division
Na Valentince 3336/4
150 00 Praha 5 - Smíchov
Czech Republic

 

Phone: +420 220 382 509

 

Website: Czech Republic

 

D

D

Address:

 

Roche Diagnostics A/S
Industriholmen 59
2650 Hvidovre-Copenhagen
Denmark

 

Phone: +45 3639 9898

 

Website: Denmark

 

E

E

Address:

 

Roche Ecuador S.A.
Diagnostics Division
Av. 10 de Agosto 36
N36 239 y Naciones Unidas
Quito
Ecuador

 

Phone: +593 2 243 43 47 ext 402

Fax: +593 2 243 69 54

 

Address:

 

Roche Diagnostics Egypt for Trading S.A.E.
26th July Street
Galleria 40 - West Tower - 4th floor
El Sheikh Zayed, 6th of October
12568 Gizah
Egypt

 

Address:

 

Roche Eesti OUE
Löötsa 2
11415 Tallinn
Estonia

 

Phone: +372 617 73 80

Fax: +372 617 73 79

 

F

F

Address:

 

Roche Diagnostics Oy
Revontulenpuisto 2 C
02101 Espoo
Finland

 

Phone: +358 10 554 511

Fax: +358 10 554 5890

 

Website: Finland

 

Address:

 

Roche Diagnostics France SAS
2 Avenue du Vercors
38240 Meylan
France

 

Phone: + 33 4 7676 3000

Fax: + 33 4 7676 3001

 

Website: France

 

H

H

Address:

 

Roche Diagnostics (Hong Kong) Limited
223 Hing Fong Road
Level 17, Tower 1, Metroplaza
Kwai Chung, New Territories
Hong Kong
China

 

Phone: +852 2481 3387

Fax: +852 2418 0728

 

 

Address:

 

Roche (Magyarország) Kft
2020 Budaörs
Edison utca 1
Hungary

 

Phone: +36 23 446 800

Fax: +36 23 446 890

 

Website: Hungary

 

I

I

Address:

 

Roche Diagnostics India Private Limited
Cardinal Gracious Road
501 & 601 B Silver Utopia
Chakala, Andheri
Mumbai 400 069
India

 

Phone: +91 22 6697 4900

Fax: +91 22 6697 4921

 

Website: India

 

Address:

 

P.T. Roche Indonesia, Diagnostics Division
Jl. Jend. Sudirman Kav 48 A.
AIA Central, 36th Floor
Jakarta 12190
Indonesia

 

Phone: +62 21 30413000

Fax: +62 21 22531389

 

Address:

 

Fardavar Azma Iranian Co.
No.8, Zarnegar St., Nesa St.
Mirdamad Blvd
PO Box 1911616513
Tehran
Iran

 

Address:

 

Tuba Negin Co. Ltd.
No.35, Shenasa St., Mellat Park
Valie Asr Ave.
PO Box 15815-1957
19677 Tehran
Iran

 

Address:

 

Al-Ghari for Marketing & International Trade Company Ltd
Afaq Scientific Bureau
Sector no.904, Street no.8, Building no.13
Al-Wihda district
Baghdad
Iraq

 

Address:

 

Al-Ghari for Marketing & International Trade Company Ltd
Global Kurdi Group Company
Ankawa- Ishtar District No.: 413, Street no.: 42 - Building no.:4
Erbil
Iraq

 

Address:

 

Roche Diagnostics S.p.A.
Viale G. B. Stucchi 110
20900 Monza
Italy

 

Phone: +39 039 28171

 

Website: Italy

 

J

J

Address:

 

Roche Diagnostics K.K.
Konan, Minato-ku 1 Chome 2-70
Shinagawa Season Terrace
108-0075 Tokyo
Japan

 

Phone: +81 3 6634 1111

 

Website: Japan

 

Address:

 

F. Hoffmann-La Roche Ltd / Jordan P.S.C.
Mahmoud Al-Mousa Ubaydat str., Al Swefieh 19
P.O.Box 294
Amman 11118
Jordan

 

Phone: +962 65804060

 

 

K

K

Address:

 

Roche Kenya Limited
Diagnostics Division
Chaka Road, Off Lenana Road
The Atrium, 6th Floor
Nairobi 00100
Kenya

 

Phone: +254 202 715 720

 

Address:

 

Roche Diagnostics Korea Co., Ltd.
4F Seokyung Bldg, Teheranro 108-gil 22,
Gangnam-gu
Seoul 06174
Korea

 

Phone: +82 2 550 3316

Fax: +82 2 568 1878

 

Address:

 

Central Circle Co. W.L.L.
Al-Hamra Business Tower 69th floor
Al-Shuhada street, Sharq, Kuwait
P.O.Box: 1015 Salmiah
Kuwait

 

Phone: +965 2241 1758

Fax: +965 2244 5457

 

 

 

L

L

Address:

 

Roche Latvija SIA
Miera Street 25, Riga, Latvia, LV-1001
Latvia

 

Phone: +371 6 703 98 31

Fax: +371 6 703 98 33

 

Address:

 

Droguerie Omnipharma S.A.L
Badaro Street – Chaoui Building
PO Box 11-7956
Beirut
Lebanon

 

Address:

 

ALFA Health Care
Awlad Diab street , beside Mitiqa Airport
Tripoli
Libya

 

Address:

 

Libyan Gate Pharma medicine & medical equipment's
1280 Zanata New road
Bhd Aljoumhourya Bank, Br 106

 

Address:

 

UAB Roche Lietuva
J.Jasinskio str. 16B
LT-03163 Vilnius
Lithuania

 

Phone: +370 5 25 46 799

Fax: +370 5 25 46 797

 

M

M

Address:

 

Roche Diagnostics (Malaysia) Sdn. Bhd.
B-20-1, Level 20, The Ascent, Paradigm
Selangor
47301 Petaling Jaya
Malaysia

 

Phone: +603 7967 2388

Fax: +603 7967 2399

 

Address:

 

ADK Trade & Shipping Pvt Ltd
ADK Tower 3rd floor
Male' 20096
Maldives

 

Attn: Fardeen Mohamed

 

Phone: +960 777 1175

 

Address:

 

Productos Roche, S.A. de C.V.
Cerrada de Bezares 9
Colonia Lomas de Bezares Delegacion Miguel Hidalgo
11910 Mexico City
Mexico

 

Phone: +52 55 5258 5000

Fax: +52 55 5258 5472

 

Address:

 

Roche Myanmar Co. Ltd. Diagnostics Division
112 Kha Yay Pin Road
Yangon 11191 Dagon Township
Myanmar

 

Phone: +951 2301 744

Fax: +951 216 607

 

N

N

Address:

 

Roche Diagnostics Nederland BV
Transistorstraat 41
1322 CK Almere
The Netherlands

 

Phone: +31 36 5394 911

 

Website: Netherlands

 

Address:

 

Roche Diagnostics NZ Limited
286 Mt Wellington Highway
ANZ Raranga Building, Level 1
Mount Wellington
Auckland 1060 Sylvia Park
New Zealand

 

Phone: +64 9 2764 157

Fax: +64 9 2765 147

 

Address:

 

Roche Diagnostics Norge A/S
Brynsengfaret 6B
0667 Oslo
Norway

 

Phone: +47 23 373 300

 

Website: Norway

 

O

O

Address:

 

National Pharmacy (L.L.C.)
Qatar Airways Building - Ghala
Office No. 84 - 8th Floor
PO Box 5, P.C. 100
Muscat
Sultanate Of Oman

 

P

P

Address:

 

Roche Pakistan Limited - Diagnostics Division
3rd floor, Nice Trade Orbit Building
44-A Block 6 - P.E.C.H.S
Karachi 75400
Pakistan

 

Phone: +92 21 4540731 -34

Fax: +92 21 4549563

 

Address:

 

Productos Roche Interamericana S.A. (PRISA)
Ave Vista del Pacífico y Ave Paseo del Mar
Edificio MMG, Piso 16
Costa del Este
Panama City
Panama

 

Phone: +507 378 1200

Fax: +507 378 1201

 

Address:

 

Productos Roche Quimica Farmaceutica S.A.
Calle Dionisio Derteano 144
Oficina 1201
San Isidro
Lima 15047
Peru

 

Phone: +511 6188 888

 

Address:

 

Roche (Philippines), Inc. Diagnostics Division
32nd Street, 16th floor, One World Place
Bonifacio Global City
1634 Taguig City
Philippines

 

Phone: +63 2 7718 7555

Fax: +63 2 7718 7580

 

Address:

 

Poland & Management Center Poland & East Europe
32nd Street, 16th floor, One World Place
ul. Bobrowiecka 8
00-728 Warszawa
Poland

 

Phone: +48 22 4815 555

Fax: +48 22 4815 599

 

Website: Poland

 

Address:

 

Roche Sistemas de Diagnósticos, Lda.
Estrada Nacional, 249-1
2720-413 Amadora
Portugal

 

Phone: +351 21 425 70 00

 

Website: Portugal

 

Q

Q

Address:

 

Group 1 WLL - Medical Division
Fereej Bin Omran, Bldg. No. 232
Zone 37, 1st Floor
Mohd Bin Thani St, No. 361
Doha
Qatar

 

R

R

Address:

 

Roche Romania SRL Diagnostics Division
Bulevardul Poligrafiei nr. 1A
Ana Tower Receptie - Etaj 15 Sector 1
Bucuresti, Cod postal 013704
Romania

 

Phone: +40 372 177 930

Fax: +40 372 002 000, +40 372 002 002

 

Website: Romania

 

Address:

 

Roche Diagnostics Rus LLC
2, Letnikovskaya street, bldg.2
Business center “Vivaldi plaza”
115114 Moscow
Russia

 

Phone: +7 495 229 69 99

Fax: +7 495 229 79 99

 

Website: Russia

 

S

S

Address:

 

Roche Diagnostics Region Saudi Arabia LLC.
Al-Dawood Building #1082, 3rd floor
Al-Olaya main st., Al-Sahafa Dist.
PO Box 17424 Riyadh 11484
AlRiyadh
Saudi Arabia

 

Phone: +966 (0)11 409 2550

Fax: +966 (11) 4044280

 

Address:

 

Roche Diagnostics Asia Pacific Pte Ltd
8 Kallang Avenue
#10-01/09 Aperia Tower 1
Singapore Singapore 339509

 

Phone: +65 6272 7500

Fax: +65 6371 6633

 

Website: Singapore

 

Address:

 

Roche Slovensko s.r.o.
Pribinova 19
811 09 Bratislava
Slovakia

 

Phone: +421 2 5263 8201

Fax: +421 2 5263 5014

 

Address:

 

Roche farmacevtska druzba d.o.o.
Stegne 13g
1000 Ljubljana
Slovenia

 

Phone: +386 1 568 02 60

Fax: +386 1 568 02 73

 

Address:

 

Roche Diagnostics Proprietary Limited
90 Bekker Road
Building E, Hertford Office Park
Vorna Valley
Midrand 1686
South Africa

 

Phone: +27 11 504 4600

 

Website: South Africa

 

Address:

 

Roche Diagnostics S.L.U.
Av.Generalitat 171-173
E-08174 Sant Cugat del Vallès
Barcelona
Spain

 

Phone: +34 93 583 4000

Fax: +34 93 583 4340

 

Website: Spain

 

Address:

 

Roche Diagnostics Scandinavia AB
Arvid Tydéns allé 7
171 69 Solna
Sweden

 

Phone: +46 8 404 8800

Fax: +46 8 984 442

 

Website: Sweden

 

Address:

 

Roche Diagnostics (Schweiz) AG
Industriestrasse 7
6343 Rotkreuz
Switzerland

 

Phone: +41 41 799 61 00

 

Website:

Schweiz|Deutsch

Schweiz|Français

 

 

Address:

 

Al Amin Medical Instruments Co, Ltd.
Jisr El Abyad, Al Raees St. Bldg. 21 & 22
PO Box: 33154
Damascus
Syria

 

Phone: +963 11 332 38 13

Fax: +963 11 334 888 33

 

T

T

Address:

 

Roche Diagnostics Ltd.,Taiwan
10F. No.2, Min Quan E. Rd., Sec. 3
Taipei 10477
Taiwan R.O.C

 

Phone: +886 2 2183 6688

Fax: +886 2 2502 1441

 

Address:

 

Roche Diagnostics ( Thailand ) Ltd.
555 Phaholyothin Road, Chatuchak
Chatuchak Bangkok 10900
Thailand

 

Address:

 

Roche Diagnostics Turkey A.Ş.
Esentepe Mah. Kırgülü Sk. Metrocity İş Merkezi D Blok No: 4
Sisli
34394 Istanbul
Turkey

 

Phone: +90 212 306 06 06

Fax: +90 212 216 73 51

 

Website: Turkey

 

U

U

Address:

 

Roche Diagnostics Middle East FZCO
Jebel Ali Free Zone - JAFZA One - Tower A, Floor 24
P.O Box 261001
Dubai
United Arab Emirates

 

Phone: + 971 4 8169 000

 

Address:

 

Roche Diagnostics Limited
Charles Avenue
Burgess Hill RH15 9RY West Sussex
United Kingdom

 

Phone: +44 1444 256000

 

Address:

 

Roche Diagnostics Corporation
9115 Hague Road
PO Box 50457
Indianapolis, IN 46250-0457
USA

 

Phone: +1 800 428 5074

Fax: +1 800 722 7222

 

Website: United States

 

Address:

 

Roche International LTD
Luis Bonavita 1266 WTC Torre 4 piso 35
Montevideo
Uruguay

 

Phone: +598 2 6261489

Fax: +598 2 6261359

 

V

V

Address:

 

Productos Roche S.A.
Av Principal de La Castellana
Torre La Castellana
Chacao
Caracas 1062
Venezuela

 

Phone: + 58 212 821 69 00

 

Address:

 

Roche Vietnam Company Limited
561A Dien Bien Phu
27th Floor, Pearl Plaza
Binh Thanh District
Ho Chi Minh City
Vietnam

 

Phone: +84 8 3810 1888

Fax: +84 8 3810 1999

 

Website: Vietnam

 

Y

Y

Address:

 

Deida Corporation for Drugs and Medical Appliances
Yemen Stores for Drugs and Medical Supplies
PO Box: 1465
Amman Street, Sana’a
Yemen

 

Phone: +967 1 441 879

Fax: +967 1 444 154

 

Address:

 

Biolab Pharma & Medical Equipment
Aden, Al Mansourah City
Block no. 32, Buliding No.122, Al Mansourah Street

 

Phone: +967 2349 510 / +967 77 7232 211

Fax: +967 2349 510