Article

Leveraging the lab to successfully transform healthcare

Published on February 10, 2021 | 7 min read
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Re-evaluating the lab as a trusted partner to help overcome top challenges

Healthcare systems worldwide face a glaring contradiction: deliver better care at lower costs. To achieve sustainable and long term success, healthcare organisations must evolve and begin to look at clinical labs as a partner. In parallel, labs must rise to the challenge.1

A problem shared is a problem halved

When asked what were the top organisational challenges facing healthcare executives and lab leaders, financial challenges were overwhelmingly the greatest concern for both groups.1 Secondary concerns were also similar and included government mandates, personnel shortages, patient safety & quality, and patient satisfaction.1

Ranked “Top Three” Organisational Challenges1

Despite these challenges, executives and lab leaders also agreed on a number of opportunities that labs uniquely have to help overcome them.The strategies can potentially help to better manage costs, stay on top of ever-changing regulations and mandates, add value by offering increased services, and decrease manual tasks for staff.

Organizational Challenges

Transformation starts here

6 strategies that healthcare executives and lab leaders recommend to help overcome top challenges.1

Process

1. Develop lean processes that better manage costs, resources, and lab supplies 

Automated equipent

2. Invest in new generation equipment that automates manual tasks to reduce hands-on time for operators

Process

3. Increase in-house testing

Process

4. Let ordering physicians know which tests are reimbursable

Process

5. Provide continuous education for your team to help improve employee performance, satisfaction, and adherence to quality standards

 

Process

6. Set up protocols to stay compliant across the organisation

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Contributors

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Roche Diagnostics

Roche Diagnostics is a division of Roche, developing and integrating diagnostic solutions that address today’s healthcare challenges while anticipating tomorrow’s needs. In more than 100 countries, we provide one of the industry’s most comprehensive in vitro diagnostics portfolios spanning molecular diagnostics, clinical chemistry and immunoassays, tissue diagnostics, Point of Care testing, patient self-testing, next-generation sequencing, laboratory automation and IT, as well as digital health and decision-support solutions.

Our articles are authored by Roche Diagnostics subject matter experts, drawing on collective expertise across multiple disciplines to provide reliable insights for healthcare professionals worldwide.

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References

  1. Roche Diagnostics, North America. (2019). Survey report available from https://diagnostics.roche.com/us/en/landing-pages/change-made-possible/change-made-possible---key-strategies-for-leading-healthcare-tra.html [Accessed September 2020]