How do you build a case for digital pathology?
As a recognised leader in digital pathology and health service transformation, Professor David Snead explains why organisations must build a compelling case for change that puts pathologists and patients at its heart.
“The question I get asked most often about digital pathology – which is the most difficult to answer – is how to make the case for it,” said Professor Snead. “The honest answer is it's just better. You can't measure how much better it is, because it's an impossible thing to do, but it is better quality.”
Digital pathology has huge benefits to pathologists, lab managers and providers, he believes. Leaders must be positive in promoting the benefits of a new approach. “(Digital pathology) is a better way of working and you need to use every argument you can to convince people that it's the right thing to invest in. Because, without it, so many avenues of improvement will not be available to you,” said Professor Snead.
“The first tip is to do it because you won't regret it and think big,” said Professor Snead. “You need to have a comprehensive system which covers as much of your workflow as you can possibly envisage.”
New technology like digital pathology requires changes to how pathologists, lab managers and others involved in diagnostics work. Consensus building is important, but it shouldn’t impede change, he said. “Don't worry too much about getting everyone on board to start with. There will be early adopters or enthusiasts willing to take on digital pathology” said Professor Snead. As digital pathology systems become embedded and deliver benefits, they will change opinions. “There'll be many people in the middle who generally are uncertain about how important it is, and there'll be a few who are opposed. You have to take them all forward through the process.”
Professor Snead has personally led digital pathology transformation projects and seen the impact that systems can have on individuals – even those initially opposed to change. “All I can say is that they will all come on board in the end,” he said. “When they see and experience what working at a digital pathology workstation is really like, they will become accustomed to it and they will adopt it. They won't want to go back afterwards.”