Website terms and conditions

Last Revised: March 2021

These Terms and Conditions together with our Privacy Notice govern your use or viewing of this website (the “Site”) and your relationship with the owner of the Site namely Roche Diagnostics Limited, a company registered under the laws of England and Wales with company number 571546 of Charles Avenue, Burgess Hill, West Sussex RH15 9RY (the “Site Owner”). Please read these Terms and Conditions carefully as they affect your rights and liabilities under the law. By using this Site, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, you do not have permission to access the contents of the Site and you should cease using the Site immediately.

1. Terms of use

 

When using our site, you represent that you understand and will comply with the following Terms of Use.

a. Availability and access: Access to the Site is permitted at the Site Owner’s discretion. The Site Owner reserves the right to withdraw, amend, or restrict, the service we provide on this Site without notice. The Site Owner will not be liable if for any reason the Site is unavailable at any time or for any period.

b. Use of the Site If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. The Site Owner has the right to disable any user identification code or password, whether chosen by you or allocated by the Site Owner, at any time, if in the Site Owner’s opinion you have failed to comply with any of the provisions of these Terms of Use. When using the Site, you must also comply with the provision of our acceptable use policy (see below) and must not send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below). You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and Conditions, and that they comply with them. You must ensure that any personal information that you supply to the Site Owner is correct and complete. You must inform the Site Owner immediately of any changes to the information that you have supplied. You, are entirely responsible for all material that you make available on this Site.

c. Unauthorised Uses: The Site Owner, in its sole discretion, may determine which uses of this Site are improper and/or unauthorised. The Site Owner may take any appropriate action in response to unauthorised uses of this Site, including but not limited to blocking any user of this Site. You agree not to use this Site to:

i. post, transmit or otherwise make available any material that is false, inaccurate, unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, hateful or racially or otherwise objectionable;

ii. make fraudulent statements or other misrepresentations;

iii. impersonate any person or entity;

iv. forge headers or otherwise manipulate identifiers in order to disguise the origin of any material posted on the Site;

v. post, transmit or otherwise make available any material that you do not have the right to make available under any law or contractual or fiduciary relationships;

vi. post, transmit or otherwise make available any material that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;

vii. post, transmit or otherwise make available any unsolicited or unauthorised advertising, promotional materials, "spam", "junk mail", "chain letters" or any other forms of solicitation;

viii. use this Site in violation of any legal duty to a third party;

ix. post, transmit or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

x. intentionally or unintentionally violate any national or international statute, law, decree, rule and/or regulation;

xi. “stalk” or harass another person; or

vi. collect or store personal data about others.

 

2. Contacting us to report an adverse event or product complaint

 

This Site is not intended or designed for the reporting of any possible adverse events or product complaints. If you need to contact us to report an adverse event or product complaint related to one of our medical devices you can contact us either by telephone on +44 (0)1444 256000 or by email to burgesshill.safety@roche.com.

Please note that we cannot respond to questions about general medical information or personal medical situations. If you have specific questions relating to your personal health, please consult a healthcare professional.

 

3. Not health advice

 

By using this Site you acknowledge that the material provided is for informational purposes only. Nothing on this website should be construed as or deemed to be advice or counsel regarding any health or medical condition, or the diagnosis or treatment of any health or medical condition. Users should not rely on the materials on this Site in deciding on a treatment plan, drug usage, or any other medical advice. Users are strongly urged to consult with a health care professional in connection with any medical advice, including diagnosis and treatment options.

 

4. DISCLAIMER OF WARRANTIES

 

THE INFORMATION, PRODUCTS, AND SERVICES PROVIDED ON THE SITE ARE “AS IS, WHERE IS” WITH NO EXPRESS OR IMPLIED WARRANTY OR GUARANTEE OF ANY KIND REGARDING THE ACCURACY, CONTENT, COMPLETENESS, RELIABILITY, OPERABILITY, OR LEGALITY OF THE CONTENT OF THIS SITE. IN ADDITION, THE SITE OWNER AND ITS AFFILIATES FULLY DISCLAIM ANY REPRESENTATIONS OR WARRANTIES ABOUT THE SATISFACTION OF ANY GOVERNMENT REGULATIONS REQUIRING DISCLOSURE OF INFORMATION ON MEDICAL DEVICE, PRESCRIPTION DRUG, OR HEALTH PRODUCTS. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY ROCHE PRODUCTS DESCRIBED ON THE SITE SHALL BE LIMITED TO THE WARRANTIES PROVIDED IN THE DOCUMENTS OF SALE OF SUCH PRODUCT, AND ANY LIMITATIONS INCLUDED THEREIN.

 

5. LIABILITY

 

YOUR USE OF THIS SITE, ANY WEBSITE LINKED THROUGH THIS SITE, AND ANY MATERIAL AVAILABLE ON THIS SITE IS ENTIRELY AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE SITE OWNER OR ITS AGENTS, AFFILIATES, PARTNERS, OR LICENSORS (COLLECTIVELY, “AFFILIATES”) BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY DAMAGES WHATSOEVER, RESULTING FROM LOSS RELATED TO THE USE OF THE SITE OR THE CONTENT CONTAINED HEREIN REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, EVEN IF THE SITE OWNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER THE SITE OWNER OR THE AFFILIATES SHALL BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, OR FINANCIAL LOSSES ASSOCIATED WITH THE USE OF THIS SITE OR THE MATERIALS CONTAINED HEREIN. IN THE EVENT ANY EXCLUSION OR LIMITATION OF LIABILITY IS LIMITED BY LAW, SUCH LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.  ANY DISCLAIMER OF LIABILITY THAT IS PROVIDED IN CONNECTION WITH ANY ROCHE PRODUCTS OR SERVICES DESCRIBED ON THIS SITE SHALL BE LIMITED TO THE WARRANTIES PROVIDED IN THE DOCUMENTS OF SALE OF SUCH PRODUCT OR SERVICE, AND ANY LIMITATIONS INCLUDED THEREIN. YOU ARE RESPONSIBLE FOR THE CORRECT HANDLING OF ANY ROCHE PRODUCTS AND MUST FOLLOW THE INSTRUCTIONS OF THE PACKAGE INSERT OR USER MANUAL AND WARNINGS ON THE LABEL. ROCHE SHALL NOT ASSUME ANY LIABILITY FOR DAMAGES RESULTING FROM WRONG HANDLING OF SUCH PRODUCTS. NOTHING IN THESE TERMS AND CONDITIONS SHALL EXCLUDE LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE.

YOU AGREE THAT YOU MUST EVALUATE, AND BEAR ALL RISKS ASSOCIATED WITH, THE USE OF MATERIAL AVAILABLE ON THIS SITE, INCLUDING BUT NOT LIMITED TO ANY RELIANCE UPON THE ACCURACY, COMPLETENESS OR USEFULNESS OF SUCH MATERIAL. IN THIS REGARD, YOU ACKNOWLEDGE AND AGREE THAT YOU MAY NOT RELY ON ANY MATERIAL CREATED BY US OR SUBMITTED TO US AND APPEARING ON THIS SITE.

THIS SITE IS PROVIDED BY THE SITE OWNER FREE OF CHARGE, WITHOUT ANY WARRANTIES OR GUARANTEES. THE SITE OWNER DOES NOT ACCEPT ANY LIABILITY FOR THE QUALITY OF MATERIAL ON THE SITE, INCLUDING BUT NOT LIMITED TO ITS ACCURACY, AUTHENTICITY OR CORRECTNESS.

FURTHERMORE, THE SITE OWNER DOES NOT ACCEPT LIABILITY FOR TECHNICAL PROBLEMS THAT YOU MAY EXPERIENCE WITH THE SITE. ALL IMPLIED WARRANTIES ARE EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

THE SITE OWNER WELCOMES ANY INFORMATION REGARDING INACCURACIES OR FAULTS ON THE SITE; SUCH INFORMATION CAN BE SENT TO THE SITE OWNER VIA THE CONTACT US FORM.

 

6. INDEMNITY

 

YOU AGREE TO INDEMNIFY AND HOLD HARMLESS THE SITE OWNER, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS (COLLECTIVELY THE “INDEMNIFIED PARTIES”), FROM ANY LOSS, LIABILITY, INJURY, CLAIM, DAMAGES, DEMAND, LOSSES, PENALTIES AND COSTS OF ANY KIND (INCLUDING REASONABLE LEGAL FEES) OR PENALTY AWARDED AGAINST OR INCURRED OR PAID BY ANY OF THE INDEMNIFIED PARTIES DUE TO OR ARISING OUT OF YOUR USE OF THE SITE OR OTHER ONLINE SERVICES PROVIDED BY THE SITE OWNER; ARISING OUT OF ANY MATERIAL YOU SUBMIT, POST, TRANSMIT OR OTHERWISE MAKE AVAILABLE TO THE SITE, YOUR VIOLATION OF THESE TERMS AND CONDITIONS OR THE PRIVACY NOTICE; OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.

 

7. Links

 

Any link contained on this Site which provides access to third-party resources or content is provided for convenience only. The Site Owner does not express any opinion on or endorsement of the content of any such third party links and expressly disclaims any liability for the quality, content, nature, or reliability of any such third-party resources and the information, products and services found thereon. The Site Owner does not accept responsibility or liability for any losses or penalties that may be incurred or for the accuracy of hyperlinks to third-party websites or the content of such third party websites.

The Site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in these Terms and Conditions.

 

8. Intellectual property

This Site and all materials and information herein are for informational purposes only and are subject to all applicable copyright laws. Any reproduction, retransmission or other use is strictly prohibited. You may print one copy and may download extracts of any page(s) from the Site for your personal reference only. You must not modify the paper or digital copies of any materials you have printed or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text. You must always acknowledge the Site Owner’s status (and that of any identified contributors) as the author of material on this Site. You must not use any part of the materials on the Site for commercial purposes without obtaining a license to do so from the Site Owner or its licensors. If you print off, copy or download any part of this Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at the Site Owner’s option, return or destroy any copies of the materials you have made. The Site Owner its Affiliates owns or is licensed to use all intellectual property in the content of this Site and reserves the right to pursue any intellectual property infringement in the courts of the country where the Site Owner suffer damage. No license is granted to you to use any trademark or mark of the Site Owner or its Affiliates. You shall not assert any claim or ownership to any trade names or marks or to the goodwill or reputation of the Site Owner or its Affiliates.

 

9. No Offers or Solicitations; Forward-Looking Statements

The information provided on this Site does not constitute an offer of or solicitation for the purchase or disposal of, trading, or any transaction in any Roche securities. Investors must not rely on this information for investment decisions. This Site may contain forward-looking information. Such information is subject to a variety of significant uncertainties, including scientific, business, economic and financial factors, and therefore actual results may differ significantly from those presented.

 

10. Privacy Notice

 

By using this Site you acknowledge that you have read, understood and, where allowed by law, have agreed to our Privacy Notice. Please read the Privacy Notice carefully as it contains important information on how we use your personal information.

 

11. Handling of material on the site

 

The Site Owner reserves the right to remove any material on the Site at any time. You acknowledge and agree that we may preserve and disclose material posted by you on this Site if required (a) by law or legal process, (b) to enforce these Terms and Conditions, (c) to respond to claims that such material violates the rights of third parties, (d) to protect our rights and/or property, or rights and/or the property of other users of this Site and the general public.

 

12. Viruses, Hacking and other offences

 

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 or any other similar legislation. The Site Owner will report any such breach to the relevant law enforcement authorities and will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

THE SITE OWNER WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

 

13. Termination

 

You agree that the Site Owner, in our sole discretion, may terminate your use of this Site, and remove and discard any material you have posted on the Site, for any reason, including, without limitation, if the Site Owner believes that you have violated or acted inconsistently with the letter or spirit of these Terms and Conditions. You agree that any termination of your access to the Site under any provision of these Terms and Conditions may be effected without prior notice, and acknowledge and agree that the Site Owner may immediately bar any further access to the Site. Furthermore, you agree that the Site Owner shall not be liable to you or any third party for any termination of your access to the Site.

 

14. Material submitted or made available for inclusion on the site

 

The Site Owner does not claim ownership of material you submit or make available for inclusion on the Site. However, with respect to material you submit or make available for inclusion on the Site, you grant the Site Owner a world-wide, royalty-free, non-exclusive, perpetual, irrevocable and fully sublicensable license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such material (in whole or in part) and to incorporate such material into other works in any format or medium now known or later developed, subject to our Privacy Notice.

 

15. Miscellaneous

 

a. Applicable Law: The courts of England and Wales will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Site, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These Terms and Conditions are governed by the law of England and Wales.

b. Void Where Prohibited and International Use: Although this Site and its content may be accessible worldwide, not all products or services discussed on this Site are available to all persons or in all geographic locations or jurisdictions. The Site Owner makes no promise that materials on the Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this Site from locations outside of the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws. Any offer for any product or service herein or access to information made on this Site is void where prohibited by law.

c. Minors: The use of this Site is not intended for children under the age of 18. Moreover, all minors should seek their parent or guardian’s permission prior to use of this website.

d. Changes to the Site and these Terms and Conditions: The Site Owner reserves the right to change these Terms and Conditions at any time by publishing the amended Terms and Conditions on the Site. You should visit this page from time to time to review updates to the Terms and Conditions that are binding on you. Your continued usage of the Site after changes are posted constitutes your acceptance of the revised Terms and Conditions. Certain Terms and Conditions may be superseded by expressly designated legal notices or terms located on particular web pages visited by you or correspondence sent to you. The Site Owner also reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site with or without notice. You agree that the Site Owner or its Affiliates shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site.

A. Severability and Miscellaneous: If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable, then to the extent that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted. The remaining Terms and Conditions shall survive, remain in full force and effect, and continue to be binding and enforceable. No waiver by Roche of breach of an obligation arising under these Terms and Conditions shall constitute a waiver of any other breach. You may not assign, sub-license or otherwise dispose of your rights under these Terms and Conditions. A person who is not a party to these Terms and Conditions shall have no rights under the Contract (Rights of Third Parties) Act 1999 to enforce any terms of these Terms and Conditions.

B. Contact Information: Please contact us with any questions or concerns regarding these Terms and Conditions at Roche Diagnostics Limited, Charles Avenue, Burgess Hill, West Sussex RH15 9RY.

Acceptable use policy

 

Interactive services

 

We may, from time to time, provide interactive services on the Site, including, without limitation:

● Chat rooms;
● Bulletin boards;
● Service Review;
● Business Impact Model.

(interactive services).


Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).


We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on the Site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.


Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator should a concern or difficulty arise.

Content standards

 

These content standards apply to any and all material which you contribute to the Site (contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts)
  • Be genuinely held (where they state opinions)
  • Comply with applicable law in the UK and in any country from which they are posted

Contributions must not:

  • Contain any material which is defamatory of any person
  • Contain any material which is obscene, offensive, hateful or inflammatory
  • Promote sexually explicit material
  • Promote violence
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
  • Infringe any copyright, database right or trademark of any other person
  • Be likely to deceive any person
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
  • Promote any illegal activity
  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety
  • Be likely to harass, upset, embarrass, alarm or annoy any other person
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person
  • Give the impression that they emanate from the Site Owner, if this is not the case
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse

 

Suspension and termination

 

The Site Owner will determine, in its discretion, whether there has been a breach of this acceptable use policy (including the content standards) through your use of the Site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the Terms and Conditions upon which you are permitted to use the Site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use the Site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to the Site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

The Site Owner and its Affiliates exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and the Site Owner or its Affiliates may take any other action reasonably deemed appropriate.

 

Changes to the acceptable use policy

 

The Site Owner may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes made, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on the Site.

Thank you for visiting our site.