Article

Keeping your team engaged by implementing time-saving technologies

Three people in a laboratory
The benefits of high employee engagement
Companies with high employee engagement have a competitive edge as they benefit from:1,2

 

  • Increased productivity and profit

  • Lower absenteeism and staff turnover

  • Increased customer engagement

  • Fewer quality incidents



Achieving high employee engagement requires leaders to:3-6

 

  • Empower employees to discover their full potential.

  • Detect and encourage the most positive capabilities in people.

  • Provide development opportunities.

  • Allow employees to be in a position of influence.

  • Recognise teams for their hard work to create a culture of collaboration.

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Woman in laboratory

How your choice of equipment can play a role in improving team engagement

In a lab environment, which faces increasing pressures to process more samples per week,1 selecting equipment that minimises hands on time for the operators is essential.

Freeing-up staff from manual, repetitive tasks can ensure they have the chance to pursue development and training opportunities. In turn, they will gain the necessary skills to engage in more valuable, fulfilling work and give your organisation an important competitive edge.

 

9 ways that your analyser can save time for your team

Reliability

1.

Good instrument reliability maximises operational time and can lead to higher productivity in the lab with more predictable turnaround times.

Automated equipment

2.

Software functionality that facilitates maximum walkaway time and minimises manual work.

Sample

3.

Automated maintenance functions that reduce the hands on time for the operator.

Automated calibration

4.

Automated calibration features that simplify the work for the operators and reduce the number of calibration events overall.

 

Ready to use reagents

5.

Ready to use reagents that eliminate the need for preparation and waiting time and help simplify the overall workflow. 

Instrument

6.

Capacity to run a large number of high medical value tests on one consolidated system increases walkaway time and simplifies overall workflow.

Time

7.

Smart features that facilitate planning for the day and support uninterrupted operation for longer stretches of time.  

Sample check

8.

Automated sample integrity checks that improve the quality of test results.

 

Touchpoint

9.

Ability to quickly and efficiently access key information (e.g. time to result and quality assurance data).

 

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    References

    1. Gallup Inc. (2013). Report available from https://www.gallup.com/services/176657/engagement-work-effect-performance-continues-tough-economic-times.aspx [Accessed October 2020]

    2. Dacoco MP. (2017). CLMA KnowledgeLab 2017 presentation available from http://www.clma.org/d/do/3100 [Accessed October 2020]  

    3. Llopis, G. 57(2015.). Article available from https://www.forbes.com/sites/glennllopis/2015/02/02/6-things-wise-leaders-do-to-engage-their-employees/#2cec642f7f5d [Accessed October 2020]

    4. Pignatelli A and Baudoin C. (2016). Article available from http://www.labmanager.com/management-tips/2016/03/5-tips-to-boost-dismal-employee-engagement-levels#.W1hdyNIzaUk [Accessed October 2020]

    5. Rogel C. (2018). Article available from https://www.decision-wise.com/growth-and-development-opportunities-and-employee-engagement/ [Accessed October 2020]

    6. Kappel M. (2018). Article available from https://www.forbes.com/sites/mikekappel/2018/01/04/how-to-establish-a-culture-of-employee-engagement/#3002e90f8dc4 [Accessed October 2020]