navify® Portal

Roche navify

The navify® Portal is designed to support you to deliver the best quality
service for your patients

Healthcare sustainability is a growing industry concern, and it challenges laboratories to do more with less. Our priority is to enable you to continue to deliver the best quality service for your patients, amongst these challenges.

The navify® Portal provides you with fast access to a wide range of helpful and time-saving eServices designed to help increase efficiency and reduce costs.1

The eServices cover a range of areas such as technical support, stock management and training, and are constantly evolving in collaboration with our customers to ensure we are continuing to meet your needs. Soon, the navify® Portal will become your centralised access point for all your Roche digital solutions, consolidating everything in one convenient location.

navify® Portal is great because it lets me do things myself. I can see exactly what is going on

Paul Smith
Automation Tutor, Morriston Hospital
navify® Portal

Key benefits

Safe

Access the portal on any desktop or mobile device with your secure personal login

Efficiency

A range of eServices designed to help increase efficiency and reduce costs1

Customers

Continuously developed alongside customers to best meet your needs

Each of our eServices are designed alongside our customers, and continue to evolve over time based on feedback provided. Our eServices include:

Fit in training around your busy schedule. Get high-quality training on Roche systems, products and services with a range of formats, locations and self-paced options to suit your needs. 

Record issues on your digital logbook, access troubleshooting resources and raise cases for Technical Service support.

Search, filter and manage your notices in one location. Need to acknowledge a notice? You can see at a glance which notifications require action and respond in just a few clicks.

Need help operating our instruments? Get access to a range of helpful guides and videos on the routine operation and troubleshooting of Roche instruments.

Order Roche and third party reagents and other consumables online with ease. You can create standing orders for automatic delivery to ensure products arrive when you need them.

Whether it’s the latest operating manual, certificate of analysis, safety data sheet or another piece of technical documentation, search, filter and download what you need, when you need it.

See at a glance what’s arriving and when, with the option to view and download electronic invoices and delivery notes at your convenience.

Coming Soon...

Optimall Inventory

Inventory manage and purchase all the Roche and third party reagents and consumables included within your Roche Managed Service contract, to ensure stock is in the right place at the right time.

Financial Management

View and analyse your financial data from Roche, with easy access at a time that suits you.

The benefits you get far outweigh that time you’ll spend learning. I don’t think we would have had the success we’ve had this year if there wasn’t a benefit.

 

James Murphy, Immunoassay Automation Section Manager

Swansea Bay University Health Board

To find out more about the navify® Portal, please contact your Roche representative or email [email protected].

Click here to find out more about our other Service Solutions.

The navify® Portal

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