Companies with high employee engagement have a competitive edge as they benefit from:1,2
Increased productivity and profit
Lower absenteeism and staff turnover
Increased customer engagement
Fewer quality incidents
Achieving high employee engagement requires leaders to:3-6
Empower employees to discover their full potential
Detect and encourage the most positive capabilities in people
Provide development opportunities
Allow employees to be in a position of influence
Recognise teams for their hard work to create a culture of collaboration