Social Media Community Guidelines

Social Media Community Guidelines

We invite you to follow us on LinkedIn, Twitter, Facebook, Instagram, YouTube and our website. Our goals in continually cultivating these Roche Diagnostics U.S. digital and social media channels are to establish connections with you; share information about our innovation, people and culture that you may find interesting; and foster open and respectful dialogue on topics we address on these channels. If you would like to contact us, we welcome that.

View these community guidelines in Spanish.


We want you to know:

  • We look forward to connecting, sharing and engaging with you.

  • We encourage you to express your views and participate in thoughtful and respectful discussions. 

  • We seek to promptly respond to inquiries and moderate conversations as needed. Please keep in mind that our team might not be able to respond to all inquiries due to technical limitations.

  • Your participation in Roche Diagnostics U.S. digital and social media channels (including but not limited to those listed above) constitutes your agreement to these community guidelines and the platforms through which you accessed them.


Please avoid posting comments that are: 

  • Profane, libelous, discriminatory, demeaning, offensive or abusive, or would be considered such by a general user or intended recipient (including text, still images, videos, graphics and GIFs, links and more)

  • Intended to condone or promote illegal behaviors or violence 

  • Promote your own for-profit business or another, including websites that intend personal or professional gain 

  • Disruptive in a negative way, or overly repetitive to the point of being considered “spam,” inclusive of posts by so-called “bot” accounts

  • Violate the given social media platform’s own terms of use


Please note:

  • We reserve the right to block or ban any user who violates these community guidelines. 

  • Our content is not medical advice and is shared for informational purposes only. No material on this Roche website or our social accounts you may visit is intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified healthcare provider if you have any concerns about a medical condition or disease. 

  • We may make changes to these guidelines at any time, and will publish updates on this page.


Certain comments on our social media accounts are published by members of the public and may not reflect the viewpoints of Roche Diagnostics or its affiliated companies or partners. We do not endorse public comments made on our channels, and that should not be implied.

Thanks for engaging with us, and again, you can find a range of routes to contact us here.

We encourage you to report any adverse events or negative side effects related to medicines, medical devices, health management tools, etc., to the U.S. Food and Drug Administration. You may do so via the FDA’s website or by calling the FDA at 1-800-FDA-1088.

Roche employees may access our internal guidelines for use of social media for business or personal purposes.

Please note: This website and these social channels are intended as forums for use by U.S. residents, ages 18 and older.