Roche Diagnostics Corporation (“Roche,” “we,” “our,” or “us”) values your privacy and the protection of your Personal Data. This policy supplements Roche’s Privacy Notice and applies to the collection of “consumer health data” subject to the Washington State My Health My Data Act (the “MHMDA”).
In this policy, we use the term “consumer” as it is defined in the MHMDA. Consistent with the MHMDA, we use the term “consumer health data” in this policy to mean personal information that is linked to, or reasonably linkable to, a consumer and that identifies the consumer’s past, present, or future physical or mental health status.
This policy does not apply to any other Personal Data we collect.
We may collect, use, and share the following categories of consumer health data (as further described below):
The types of consumer health data we collect and disclose depends on your relationship with Roche. Not all of the consumer health data listed in the following charts may apply to you. If the nature of your relationship with Roche changes, additional categories of consumer health data may also apply.
Users of Online Services, Visitors to Our Websites and Physical Locations, and Senders of Inquiries |
We may process your consumer health data when you: (1) visit our websites and our physical locations; (2) submit inquiries to us both online (e.g., via email) or offline (e.g., by written letters); (3) sign up for our newsletters or other informational or marketing materials; and/or (4) register for, visit, or use our online Products and Services. |
Examples of consumer health data collected, used, and shared |
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Sources of consumer health data |
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We may use consumer health data for the following purposes |
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We may share consumer health data with the following entities |
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Patients Applying to or Enrolled In Patient Support Programs |
We may process your consumer health data when you are applying to or enrolled in patient support programs. |
Examples of consumer health data collected, used, and shared |
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Sources of consumer health data |
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We may use consumer health data for the following purposes |
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We may share consumer health data with the following entities |
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Patients and Users of Medical Products |
We may process your consumer health data when you are the existing or prospective patient of a Healthcare Provider who is a Roche customer and/or when you receive or use Roche medical products (including, where applicable, mobile apps). |
Examples of consumer health data collected, used, and shared |
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Sources of consumer health data |
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We may use consumer health data for the following purposes |
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We may share consumer health data with the following entities |
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Clinical Study Candidates |
Clinical Study Candidates: We may process your consumer health data when you express interest in or have been identified as a potential candidate for clinical studies sponsored by us or conducted by us on behalf of a third party. If you are a participant in a clinical study, clinical trial, or other health-related research, you should receive a separate privacy notice regarding the Personal Data we process for those purposes. That privacy notice—and not this Notice— governs our processing of such Personal Data. |
Examples of consumer health data collected, used, and shared |
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Sources of consumer health data |
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We may use consumer health data for the following purposes |
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We may share consumer health data with the following entities |
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Subject to certain legal limitations and exceptions, you have the following rights with respect to any consumer health data we may collect about you:
To exercise these rights, please utilize this form, also accessible in the footer of our website through the “Your Privacy Choices” button or by calling us at 800-975-7105 (toll free). We will authenticate your requests and process it as required by law. We will not discriminate against you for exercising any of your rights listed above. We cannot respond to your request or provide you with consumer health data if we cannot verify your identity or authority to make the request and confirm that the consumer health data relates to you. We will only use consumer health data collected in connection with a verifiable consumer request to verify the requestor's identity or authority to make the request.
We endeavor to respond to a consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing.
If your request to exercise a right under the MHMDA is denied, you may appeal that decision by contacting the Roche Privacy Office at [email protected]. If your appeal is unsuccessful, you can file a complaint with the Washington State Attorney General at www.atg.wa.gov/file-complaint.
