Learning Objectives
- Understand why mPOC diagnostics are essential for patient demands and infectious disease management in urgent-care settings
- Understand the operational implications of implementing mPOC diagnostics
- Explore strategies for addressing common challenges in the implementation of mPOC diagnostics
Segment 1 – The Growing Role of Urgent Cares Within a Health Network
Discover the evolving role of urgent care in modern health systems, how post-pandemic demands are driving the need for mPOC testing, and the personal story that sparked a shift in patient care. - 4:59
Segment 2 – Unlocking the Benefits of Molecular Point-of-Care Diagnostics for Infectious Disease Management in Urgent Care
Learn the critical differences between antigen and molecular testing, and discover how implementing multiplex mPOC panels can dramatically enhance your clinic's infectious disease management. - 13:05
Segment 3 – Yale New Haven Health Urgent Care Case Study
Get an inside look at the Yale New Haven Health case study to understand the real-world clinical environment and the true ROI of implementing an mPOC testing platform. - 13:59
Segment 4 – The Clinical and Operational Benefits of mPOC Testing
Discover the comprehensive impact of mPOC diagnostics, from improving clinical effectiveness and the patient-provider experience to driving measurable operational ROI. - 6:03
Segment 5 – Strategies for the Implementation of mPOC Diagnostics + What’s Next!
Wrap up with proven best practices for mPOC implementation, a look at future trends in urgent care diagnostics, and the key takeaways you can apply to your own network today. - 3:55
Segment 6 – Q&A
In this final Q&A, Dr. Kenkare shares expert advice on overcoming common urgent care hurdles, including staff time constraints, physical space limitations, complex billing and payer contracts and strategies for marketing and seasonal preparation. - 11:04
Contributor
Jeannie Kenkare, D.O., FCUCM is a distinguished Urgent Care Physician and the President of Yale New Haven Health Urgent Care. A pioneer in patient-centered innovation, she founded and scaled a 27-location urgent care network before leading its 2023 acquisition by Yale. Dr. Kenkare also serves as an Assistant Clinical Instructor at the Yale School of Medicine and is an active board member of the Urgent Care Association.