Local Safety Officers

In Roche Diagnostics, our patient and customer safety are our top priority. In order to ensure the safety of our patients and customers, as well as compliance with regulatory authorities, every Affiliate has a designated Local Safety Officer to ensure the proper handling of complaints, including events that are associated with a death, injury or deterioration in health of our customers/ patients and events involving product issues that may result in the death, injury or deterioration of health of a customer/ patient if the event were to recur.

 

If you become aware of an event described above, please contact your country’s Local Safety Officer immediately. They will provide you further instructions to ensure that the event is documented and escalated to the appropriate functions within Roche. The event must be assessed for reporting to the Regulatory Authorities, investigated to determine the cause of the issue and assessed to determine if additional activities are needed to protect patients and customers.

 

For country-specific contact details, please select your country from the list below.

A

A

 

Address:   Rawson 3150 B1610BAL - Ricardo Rojas
Tigre, Buenos Aires. Argentina
Tel:   +54 911 6567 8432
Email:   argentina.calidad@roche.com

 

Address:   Roche Diagnostics Australia Pty Limited
2 Julius Avenue
North Ryde NSW 2113
Tel:   +61 2 9860 2222
Fax:   +61 2 9860 2111
Email:   australia.qra@roche.com

 

Address:   Roche Diagnostics GmbH,
Engelhorngasse 3
1210 Wien
Tel:   +43 1 27787 602
Fax:   +43 1 27787 666
Email:   vienna.compliance-quality@roche.com
B

B

Address:   Roche Diagnostics Belgium
Schaarbeeklei 198
B-1800 Vilvoorde  
Tel:   +32 2 247 47 4
Fax:   +32 2 247 46 80 
Email:   vilvoorde.safety@roche.com
Address:   Roche Diagnóstica Brasil Ltda.
Av. Engenheiro Billings, 1729 - Jaguaré - Prédio 38
CEP: 05321-010, São Paulo - SP, Brasil
Tel:   0800 77 20 295
Email:   brasil.tecnovigilancia@roche.com
C

C

 

Address:  

Roche Diagnostics Canada

201 Armand-Frappier Boulevard

Laval, Quebec H7V 4A2 Canada

Tel:   +1 450 686 3088
Fax:   +1 450 686 1382
Email:   laval.regulatorycompliance@roche.com

 

Address:   Roche Chile Ltda.
Cerro El Plomo # 5630, tower 8, floor 12, Las Condes
Santiago - CP 7560742
Chile
Tel:   +56 2 24413200
Email:   chile.tecnovigilancia@roche.com

 

Address:   Roche Diagnostics (Shanghai) Limited
10/F, Building 2, The Hub
No.900, Shen Chang Road
Shanghai, 200335 P.R. China
Tel:   +86 3397 1000
Fax:   +86 3397 1888
Email:   china.lso@roche.com

 

Address:   Productos Roche S.A.
Carrera 44 # 20 - 21
Bogotá, Colombia
Tel:   +57 1 4178882
Email:   colombia.regulatoryrd@roche.com

 

 

Address:   Roche d.o.o ODG Diagnostics
Ulica grada Vukovara 269a
10 000 Zagreb
Croatia
Tel:   +385 146 28364
Fax:   +385 146 60125
Email:   croatia.info.ci1@roche.com 

 

 

Address:   ROCHE s.r.o.
Diagnostics Division
Na Valentince 3336/4
150 00 Praha 5
Czech Republic
Tel:   +420 220 382 509
Email:   czechrepublic.lso@roche.com
D

D

 

 

Address:   Roche Diagnostics
Industriholmen 59, 2650 Hvidovre,
Denmark
Tel:   +45 36 39 98 98
Fax:   +45 36 39 99 79
Email:   LSO.Denmark@Roche.com
E

E

 

Address:   Roche Ecuador S.A.
Diagnostics Division
Ave. 10 de Agosto N36-239 y NNUU
Quito, Ecuador
Tel:   +593 2 39 97 100
Email:   quito.local_safety_officer@roche.com
Address:   Roche Diagnostics Egypt for trading S.A.E
Galleria 40 - West tower - 4th floor,
26th July Street, El Sheikh Zayed, 6th of October
12568 Gizah - Egypt
Tel:   +20 2 38543310 
Fax:   +20 2 38543302  
Email:   egypt.lso@roche.com

 

F

F

Address:   Klovinpellontie 3
FI-02180 Espoo
Finland
Tel:   +358 10554511
Email:   LSO.Finland@roche.com

 

Address:   Roche Diagnostics France
Division Affaires Règlementaires et QSE
2 avenue du Vercors 38240 MEYLAN
France
Tel:   + 33 (0)4 76 76 18 80
Fax:   + 33 (0)4 76 76 31 75
Email:   meylan.reglementairerdf@roche.com
G

G

Address:   Roche Diagnostics Deutschland GmbH
Quality, Regulatory & Compliance, DEGQ
Sandhofer Strasse 116
68305 Mannheim / Germany
Tel:   +49 621 759 8893
+49 173 5861 723
Email:   mannheim.safety@roche.com
Address:   Roche Diagnostics (Hellas) S.A.
Amarousiou - Chalandriou Str. 18-20
15125 Maroussi
Greece
Tel:   +30 210 8174000
Fax:   +30 210 8174074
Email:   athensdia.regulatory@roche.com
H

H

 

Address:   Roche Diagnostics (Hong Kong) Limited
Level 17, Metroplaza, Tower 1
223 Hing Fong Road
Kwai Chung, Hong Kong
Tel:   +852 2481 3387
Fax:   +852 2418 0728
Email:   hongkong.lso@roche.com

 

Address:   Roche (Hungary) Ltd
H-2040 Budaors
Edison u. 1.
Hungary
Tel:   +36 305461999
Fax:   +36 23446870
Email:   budaoers.lso@roche.com
I

I

 

Address:   Roche Diagnostics India Private Limited,
B 601, Silver Utopia,Chakala Road,
Andheri (E), Mumbai.Pin- 400 099
Tel:   +91 22 6697 4900
Fax:   +91 22 6697 4909
Email:   india.lso@roche.com

 

Address:   Roche Diagnostics Indonesia
AIA Central, 36th Floor
Jl. Jend. Sudirman Kav. 48A
Jakarta 12930, Indonesia
Tel:   +62 2130416171
Fax:   +62 2122531389
Email:   indonesia.quality@roche.com

 

Address:   Roche Diagnostics S.p.A
Via G.B Stucchi, 110
20900 Monza (MB)
Italia
Tel:   +39 03928171
Email:   italy.lso@roche.com
J

J

 

Address:   Roche Diagnostics K.K.
Shinagawa Season Terrace
1-2-70, Konan, Minato-ku
Tokyo, 108-0075 Japan
Tel:   +81 3 6634 1064
Fax:   +81 3 5479 0592
Email:   tokyo.anzen_kanri@roche.com

 

K

K

 

Address:   Roche Kenya Limited
Diagnostics Division
The Atrium 6th Floor
Chaka Road Off Lenana Road
P.o Box 44212-00100 Nairobi, Kenya
Tel:   +254 733 444 667
Email:   nairobi.kenyalso@roche.com

 

Address:   Roche Diagnostics Korea Co., Ltd.
4F, Seokyung Bldg, Teheranro 108-gil 22,
Gangnam-gu, Seoul, 06174, Korea
Tel:   +82 2 550 3316
Fax:   +82 2 568 1878
Email:   seoul.lso@roche.com
L

L

 

Address:   UAB Roche Lietuva
J.Jasinskio str. 16B, 4th floor
LT-03163 Vilnius, Lithuania
Tel:   +370 5 254 6777
Email:   baltics.lso@roche.com
M

M

 

Address:   Roche Diagnostics (M) Sdn Bhd,
B-20-1, Level 20, The Ascent, Paradigm, No.1, Jalan SS 7/26A, Kelana Jaya,
47301 Petaling Jaya, Selangor, MALAYSIA.
Tel:   +603 7967 2388
Fax:   +603 7967 2399
Email:   malaysia.devicesafety@roche.com

 

 

Address:   Productos Roche S.A. de C.V.
Cerrada de Bezares 9, Col. Lomas de Bezares
C.P. 11910, D.F. México
Tel:   +52 55 5081 5864
Email:   mexico.tecnovigilancia_dia@roche.com

 

 

Address:   Roche Myanmar, Co., Ltd. (Diagnostics Division)
112 Kha Yay Pin Road
Dagon Township, Yangon
Myanmar 11191
Tel:   +95 7908 88884
Fax:   +95 1 221 285
Email:   lso.myanmar@roche.com

 

N

N

 

Address:   Roche Diagnostics Netherlands
Transistorstraat 41
1322 CK Almere
Tel:    +31 36 539 4911
Email:   almere.safety@roche.com

 

Address:   Roche Diagnostics New Zealand Ltd
15 Rakino Way
PO Box 62-089
Mt Wellington
Auckland, NEW ZEALAND 1060
Tel:   +64 9 2764157
Fax:   +64 9 2768917
Email:   new_zealand.lso@roche.com

 

Address:   Brynsengfaret 6 B, 0667 Oslo
Postboks 6610 Etterstad, 0607 Oslo
Tel:    +47 23 37 33 00
Email:   norway.lso@roche.com
P

P

 

Address:   Roche Pakistan Limited.
37-C Block 6 P.E.C.H.S
Karachi. Pakistan
Tel:   +92-21-34305723
Fax:   +92-21-34544223
Email:   pakistan.lso@roche.com

 

 

Address:   Productos Roche Panama SA
Costa del Este, Ave. Vista del Pacífico y Ave.
Paseo del Mar Torre MMG, Piso #16
Ciudad de Panamá, República de Panamá 
Tel:   +507 378 1295
Fax:   +507 378 1201 
Email:   cac.dac@roche.com

 

Address:   Productos Roche QF SA
Address: Dionisio Derteano 144 Piso 1201 A y B - San Isidro- Lima -PERÚ
Tel:   +51 16188888 Ext 8860
Email:   lso.peru@roche.com

 

Address:   Roche (Philippines), Inc. Diagnostics Division
16/F One World Place Bldg. 32nd St.
Bonifacio Global City, Taguig
Philippines 1634
Tel:   +63 2718 7555
Fax:   +63 2718 7581
Email:   manila.lso@roche.com

 

Address:   Roche Diagnostics Polska
ul. Wybrzeze Gdynskie 6B
01-531 Warsaw, Poland
Tel:   +48 22 481 54 54
Fax:   +48 22 481 55 95
Email:   poland.lso@roche.com

 

Address:   Roche Sistemas de Diagnósticos, Lda.
Estrada Nacional, 249-1
2720-413 Amadora
Portugal
Tel:   +351 918 382 404
Email:   portugal.vigilance@roche.com
R

R

 

Address:   Roche Romania SRL
Diagnostics Division
68-72 Polona Street
Building Polona 68 Business Center, 3rd floor, 1st District
010505 Bucharest
Tel:   +40 372 177 930
Fax:   +40 372 177 959
+40 372 177 989
Email:   bucharest.diasafety@roche.com

 

Address:   Roche Diagnostics Rus LLC
2, Letnikovskaya street, bldg.2
115114, Moscow, Russia
Business center “Vivaldi plaza”
Tel:   +7 495 229 69 99
Fax:   +7 495 229 79 99
Email:   russia.lso@roche.com
S

S

 

Address:   Roche Diagnostics Asia Pacific Pte Ltd
8 Kallang Avenue
#10-01/09 Aperia Tower 1
Singapore 339509
Tel:   +65 6272 7500 
Fax:   +65 6371 6633
Email:   sg.regulatory@roche.com

 

Address:   Roche Slovensko s.r.o., Pribinova 19, 811 09 Bratislava, Slovakia
Tel:    +421 2 57103688
Fax:    +421 2 52635213
Email:   slovakia.lso@roche.com

 

Address:   Roche farmacevtska druzba d.o.o.
Vodovodna cesta 109,
1000 Ljubljana, Slovenia
Tel:   +386 1 5680260
Fax:   +386 1 5680273
Email:   lso.slovenia@roche.com

 

Address:   Roche Diagnostics (Pty) Ltd
Hertford Office Park, Building E, 90 Bekker Road Midrand 1686
Tel:   + 27 11 504 4600
Email:   randburg.rqcsupport@roche.com

 

Address:   Roche Diagnostics SLU
Av.Generalitat 171-173
E-08174 Sant Cugat del Vallès
Barcelona
Tel:   +34 935 834 000
Fax:   +34 932 416 280
Email:   sant_cugat.safety_officer@roche.com 

 

 

Address:   Roche Diagnostics Scandinavia AB Arvid Tydens Alle 7, 171 69 Stockholm
Tel:    
Fax:    
Email:   Stockholm.dia_lso@roche.com

 

Address:   Roche Diagnostics (Schweiz) AG
Industriestrasse 7
CH-6343 Rotkreuz
Tel:   +41 (0) 800 80 66 80
Fax:   +41 (0) 41 799 65 45
Email:   lso.switzerland@roche.com

T

T

 

Address:   Roche Diagnostics Ltd.,Taiwan
10F. No.2, Min Quan E. Rd., Sec. 3,
Taipei 10477, Taiwan R.O.C
Tel:   +886 2 2183 6688
Fax:   +886 2 2502 1441
Email:   taipei.lso@roche.com

 

Address:   Roche Diagnostics ( Thailand ) Ltd.
Head Office 18 th -19th Floor , Rasa Tower
555 Phaholyothin Road, Chatuchak , Chatuchak Bangkok 10900
Thailand 
Tel:   +66 2 791 2200
Fax:   +66 2 937 0850 
Email:   Thailand.lso@roche.com

 

Address:   Roche Dia Turkey A.Ş. Kırgülü sokak
No:4 34393 Şişli İstanbul Turkey
Tel:   +90 212 3060606
Fax:   +90 212 2167351
Email:   turkey.ruhsat@roche.com
U

U

 

Address:   Roche Diagnostics Middle East FZCO,
Jafza One,
Tower A, Floor 24,
Jebel Ali Freezone,
PO Box 261001 Dubai
Tel:   +971 48169000
Email:   rdme.pri@roche.com

 

Address:   Roche Diagnostics Limited,
Charles Avenue Burgess Hill,
West Sussex, RH15 9RY
Tel:   +44 1444 256000
Email:   burgesshill.safety@roche.com

 

Address:   Roche Diagnostics Corporation
9115 Hague Rd
Indianapolis, IN 46256
USA
Tel:   +1 317 521 2000
Fax:   +1 317 521 2090
Email:   indianapolis.lso@roche.com

 

Address:   Roche International LTD,
Luis Bonavita 1266 WTC Torre 4 piso 35,
Montevideo, Uruguay
Tel:   +598 2 6261489
Fax:   +598 2 6261359
Email:   montevideo.calidaddiagnostica@roche.com
V

V

 

Address:   Avenida Principal de La Castellana.Edificio Torre La Castellana,
Pent House, Oficinas PH-A y PH-B. La Castellana,
Municipio Chacao, Estado Miranda
Tel:   + 58 212 821 69 00
Email:   venezuela.lso@roche.com

 

Address:   561 A Dien Bien Phu, Binh Thanh District, Ho Chi Minh City
Tel:   +84 28 38101888
Fax:   +84 28 38101999
Email:   Vietnam.diagnostics_safety@roche.com