Transforming wider operational and business models
Being part of a company that is a leader in healthcare, Roche Healthcare Consulting can help hospital executives enhance sustainability in every aspect of their operations by providing a range of options which include: workflow audit, value stream analysis, rapid process optimization, change management and cultural transformation, etc.
In addition, Roche consultants can bring in best practice examples from hospitals around the world, and work in partnership with hospital executives to identify and implement the solution that makes most sense for the specific local health and cultural needs, and still set in place a strategic approach or roadmap that enhances all aspects of an organization’s sustainability.
A smooth and optimal flow, whether of clinical samples, of information, of finances or, indeed, of patients is essential for a sustainable healthcare system. When designing a new hospital or planning major changes to existing infrastructure, there is an opportunity to improve the efficiency of flow throughout the hospital.
This can be something as simple as putting functions or departments that are frequently used together in close proximity. In the same way that modelling approaches can be used to optimize the design of a diagnostic laboratory, a similar process can be used to minimize transit time between key parts of the organization, leading to increased throughput and reduced waiting times.
Rethinking financial arrangements for sustainability
Roche consultants can help healthcare executives consider a variety of innovative financial arrangements to better distribute the economic risks and rewards between stakeholders. Several models for Value-Based Payment have been developed and piloted in different countries,27-29 sharing the cost between payors (e.g. health insurers, state-funded healthcare) and suppliers (e.g. pharmaceutical and device manufacturers) based on the proportion of patients who
achieve key outcome targets.
These could be modified to also include the indirect costs associated with treatment and monitoring, as discussed above. As such, while a profitable organization generates short-term value from its customers, a sustainable organization must also generate long-term value for its customers (i.e. not only for patients but also for payers and for society overall).